Author Archives: Kie Liang

Alleviate Customers’ Booking Frustrations with Microsoft Bookings

Microsoft Bookings: Part Of Your Microsoft 365 Subscription For service-based businesses, a significant paint point in the customer experience is the simple process of scheduling an appointment. A traditional appointment-booking system requires the customer to call (or email now) and ask about an available timeslot. There’s then a back-and-forth of suggesting and checking different times […]

Microsoft Office Lens Lets You Scan Virtually Anything

How Microsoft Office Lens Lets You Scan Virtually Anything As businesses move online, more of their documents become virtual. Even with the mass migration to the digital world, however, there’s still plenty of work done on paper and other real-world canvases. From sticky notes to whiteboards, important information can be crafted and presented in a […]

Did You Really “Reply All” On That Last Email?

Office Workers Rejoice: Microsoft is Finally Subduing the Dreaded’ Reply All’ Do never-ending reply-all threads emails put a damper on your business chewing up precious time and resources? The good news is, Microsoft rolled out Reply-All-Storm Protection to all Microsoft Office 365 users, an update announced in 2019 that seeks to ease the email disruption […]

How to Use Microsoft Teams

How to Use Microsoft Teams Technology Microsoft Teams has quickly become one of the most popular tools businesses are using as employees have migrated to working from home. How can your business best use Teams and its features to keep employees connected and productive during the COVID-19 pandemic? What Is Microsoft Teams? Microsoft Teams is […]

Microsoft Teams Options Improve Remote Presentations

Microsoft Teams Options Improve Remote Presentations Until the recent rollout of Microsoft Teams background customization feature, videoconferencing was a sometimes less-then-enviable communication vehicle. Users would have to tidy up the workspace, scrunch the camera to only capture their face or suffer that “lived-in” looking home office or kitchen table in the background. Aside from having […]

Cybercrime & Coronavirus: What You Need to Do to Protect Business, Employees, and Profits

Cybercrime Spikes During Coronavirus: Tips to Protect Your Business Learn why cybercrime tends to spike during times of global crisis. Get tips on how to protect your tech environment from cyber criminals during the coronavirus.   Right now, people are hanging onto every news story about the coronavirus. They’re checking social media more than usual. […]