Eliminated IT issues without an expensive upgrade while reducing IT costs by $245,735 over a 5-year period (30%). We also prevented a wasteful investment that would have “fixed” the system crashing issue. Additionally, $24,300 was saved by re-negotiating internet, communications and vendor contracts.
Category Archives: Case Studies
Switching from an in-house IT team, costs were reduced by 73.93% while also fixing the crashing IT systems. Our security team implemented an IT strategy that allowed them to pass their security audit with excellence.
Prevented a wasteful $18,000 over a 3-year period which would not have fixed the internet. Instead customer invested $4800 which resolved the issue and put a proper security system in place to protect the business from hackers. We also installed multiple wireless access points in the building, allowing cell phones to utilize WIFI calling.
Email was migrated to Office 365, we fixed failing hardware causing internet outages, and implemented a sophisticated security plan to protect the business. Overall technical issues have been reduced by 62% and staff no longer require mobile hotspots for internet access.
Setup multiple virtual servers, including file sharing, email, and domain controller. This allowed all employees to have unique logins with automated access to shared files and printers. With all files centralized, we implemented regular backups to protect the data.
Customer signed up for Complete Care, our all-encompassing solution that includes unlimited IT support and computer systems. Advised customer on IT infrastructure including internet drops, phone system, internet contracts, and computer hardware. We implemented an eight-layer security approach, protecting the business from future threats.
Implemented an eight-layer security approach, protecting the business form future threats. Data was recovered through backups, we installed new security appliances, and got the business back online with minimal interruption.
Entity saved $461,116 (83%) over a 3-year period by outsourcing their IT support and security to Desert IT. We took the time to learn their operations inside and out, reducing the risk when changing IT providers.