The Secret Workplace Every Single Employee Dreams About Whenever They Clock In Employee retention is always a challenge. Because it takes so long to find, recruit, and train your best employees, it’s very important to focus on how you can keep them. And the best way to improve employee retention is to understand what employees […]
Top 2020 Cybersecurity Threats Managed IT cybersecurity professionals have been challenged to the hilt through the first half of 2020. Phishing attacks increased by upwards of 600 percent during the height of the pandemic as industry leaders made haste to move to the Cloud or increase their remote workforce infrastructure. Industry leaders have been so […]
Do you need to reset your computer system? Resetting is different from simply refreshing or restoring a computer system. Resetting means reinstalling Windows but during the process, you delete your personal settings, apps (unless the apps originated with the computer), and files (unless you choose to keep them). Refreshing and restoring your computer doesn’t require […]
Microsoft Teams as an Alternative to Zoom COVID- 19 induced lockdowns and social distancing measures helped spur Zoom’s growth. The video conferencing app managed to attract 300 million users by April 2020 compared to 10 million in December. Its rise to prominence left rivals like Facebook, Microsoft, Cisco, and Google scrambling for innovative ways to […]
How to Convert a User Mailbox to a Shared Mailbox in Microsoft 365 After converting your regular mailbox to a shared mailbox in Microsoft 365, you retain all your existing calendars and email. The only difference is that it will be visible to several people. You can convert your shared mailbox back to private in […]
$150K Ransomware Payment A recent news piece published by Tech Republic highlights the discouraging reasons why too many businesses fall prey to hackers and pay ransoms for their digital property. Perhaps nothing adds insult to injury quite like someone burglarizing your organization and then making you pay for their crime. A recent $150,000 ransom paid […]
The Best Way to Switch IT Managed Service Providers The COVID-19 lockdowns have naturally changed how many organizations and companies operate. Educational institutions are embracing virtual classes, events that were previously held in person are now fully virtual, and a whopping 98% of employees worked from home to avoid spreading the novel coronavirus. Sadly, not all IT managed service […]
Have You Tried The Microsoft Edge Browser? Microsoft’s Internet Explorer has been around from the early beginnings of the World-Wide Web. Over the years, it was sometimes immersed in controversy since it was “built into” some previous Windows versions. Well, not quite, since knowledgeable users knew how to install other browsers. But when Windows 10 […]
Internal IT vs. Outsourcing IT: The Value of Outsourcing to an MSP The question of whether to outsource or rely on an internal IT team is common. Services that were once considered ‘nice to have’ are now necessities. They include machine learning, artificial intelligence, and cloud computing. While they add a lot of value to […]
Microsoft Bookings: Part Of Your Microsoft 365 Subscription For service-based businesses, a significant paint point in the customer experience is the simple process of scheduling an appointment. A traditional appointment-booking system requires the customer to call (or email now) and ask about an available timeslot. There’s then a back-and-forth of suggesting and checking different times […]